Hare Krishna Movement, Varanasi is committed to maintaining transparency in relation to online payments, event registrations, donations and other applicable transactions made through our website.
Please read this policy carefully before making a payment.
1. Donations and Seva Contributions
Donations and seva contributions are generally voluntary contributions made in support of spiritual, charitable, educational, cultural and community initiatives.
Once a donation has been successfully processed, it may generally not be cancelled or refunded.
However, a refund may be considered in exceptional circumstances, including:A duplicate transactionAn accidental duplicate paymentA technical or payment processing errorAn incorrect amount charged due to a system errorA transaction that was not successfully completed but resulted in an amount being debited
Each request will be reviewed on a case-by-case basis.
2. Event Registration Cancellation
Cancellation terms for paid events, workshops, cultural programmes or other registrations may vary depending on the specific event.
Where an event-specific cancellation policy is provided during registration, that policy will apply.
If no separate policy is mentioned, cancellation requests may be considered subject to the nature of the event, administrative arrangements and expenses already incurred.
3. Event Cancellation or Rescheduling
Hare Krishna Movement, Varanasi may reschedule, modify or cancel an event due to unforeseen circumstances, venue requirements, safety concerns, government regulations or other operational reasons.
Where a paid registration is affected, participants will be informed about the available options, which may include:Transfer of registration to a revised dateCredit towards another applicable programmeRefund, where considered appropriate
4. Duplicate or Incorrect Transactions
If you believe that you have been charged twice or that an incorrect transaction has occurred, please contact us promptly with the relevant transaction details.
Please include:Name of the contributor or participantRegistered mobile number or email addressDate of transactionTransaction reference or payment IDAmount paidBrief description of the issue
5. Refund Processing
Where a refund request is approved, the refund will normally be processed through the original payment method or another appropriate method, subject to payment gateway and banking procedures.
The actual time taken for the amount to reflect in your account may vary depending on your bank or payment service provider.
6. Non-Refundable Charges
Any applicable payment gateway, banking or transaction charges may be subject to the policies of the relevant service provider and may not always be refundable.
7. How to Request a Refund
For cancellation or refund-related assistance, please contact:
Hare Krishna Movement, Varanasi Email: hkmvaranasi@gmail.com Phone: +91 78958 76109
Please provide complete transaction details to help us review your request efficiently.
Hare Krishna Movement, Varanasi reserves the right to make the final decision regarding refund eligibility, subject to applicable law and the circumstances of the transaction.